One for the Road Loyalty Mobile Application, Federal Hotel, South Beach Hotel & 8 Knots Tavern
Terms and Conditions
July 2023

 

Introduction

These Terms and Conditions form the basis of the Federal Hotel, South Beach Hotel & 8 Knots Tavern membership loyalty program and use of the One For The Road Mobile Application.

1. Membership

  1. Membership is free. A person can apply to become a member of Federal Hotel, South Beach Hotel & 8 Knots Tavern by completing mandatory details by downloading the Members Loyalty App and joining.
  2. Members will be bound by these Terms and Conditions which may be varied from time to time.
  3. A member must notify Federal Hotel, South Beach Hotel & 8 Knots Tavern of any change of address.
  4. The benefits of membership is an instantaneous discount. Discounts can only be applied with a valid membership profile and QR code present at the time of transaction. Disputes about any details regarding member’s points must be notified to Federal Hotel, South Beach Hotel & 8 Knots Tavern’s membership team
  5. A written statement by Federal Hotel, South Beach Hotel & 8 Knots Tavern deciding any such dispute is final and binding.
  6. Federal Hotel, South Beach Hotel & 8 Knots Tavern may terminate a membership without notice for any reason including, without limitation, if the member:
    1. Fails to comply with these membership Terms and Conditions
    2. Abuses any privilege accorded to the member : or
    3. Supplies any misleading information or make any misrepresentations to Federal Hotel, South Beach Hotel & 8 Knots Tavern staff or management
    4. If the member does not use his or her membership for a period of 12 months or dies.
  7. A member may terminate his or her membership at any time by giving written notice to Federal Hotel, South Beach Hotel & 8 Knots Tavern membership team.
  8. The member’s profile will be cancelled 12 months after receiving the notice and the member’s details will be deleted from the Federal Hotel, South Beach Hotel & 8 Knots Tavern membership database.
  9. Any tax, liability, or duty arising from a member’s participation in the Federal Hotel, South Beach Hotel & 8 Knots Tavern membership program is the responsibility of the member.

2. Earning discount

  1. Discounts will be applied to purchases at the time of transaction by the member from Federal Hotel, South Beach Hotel & 8 Knots Tavern on qualifying goods or services. Promotional and incentive programs may be offered from time to time.
  2. Federal Hotel, South Beach Hotel & 8 Knots Tavern will determine which goods or services are qualifying goods and services and the amount of discount to be given.
  3. A member must present his or her membership to Federal Hotel, South Beach Hotel & 8 Knots Tavern staff before the purchase is concluded. Failure to present the membership card will result in no discount being applied to the transaction.

 

3. General

  1. Federal Hotel, South Beach Hotel & 8 Knots Tavern may make any changes at any time without prior notice to members to these Terms and Conditions and the award schedule. Federal Hotel, South Beach Hotel & 8 Knots Tavern will attempt to notify members of any changes but shall not be liable in any way for failure to do so.
  2. Federal Hotel, South Beach Hotel & 8 Knots Tavern may without prior notice to members, change those goods and services which qualify for discount and the amount of discount.
  3. Federal Hotel, South Beach Hotel & 8 Knots Tavern reserves the right to suspend or terminate the membership program at any time without prior notice. Federal Hotel, South Beach Hotel & 8 Knots Tavern will not be liable for the suspension or termination of the program on any account whatsoever.
  4. Federal Hotel, South Beach Hotel & 8 Knots Tavern assumes no liability to a member whether for negligence, breach of contract or otherwise except :
    1. any claim relating to discount received.
  5. A notice shall be deemed to be given by Federal Hotel, South Beach Hotel & 8 Knots Tavern to a member if it is sent to the postal or e-mail address of the member appearing in the member database.
  6. These terms and conditions will be construed according to and be governed by the laws of Australia. The parties submit to the exclusive jurisdiction of the courts in and of Australia in relation to any dispute arising under these terms and conditions.

4. Privacy Statement

  1. Federal Hotel, South Beach Hotel & 8 Knots Tavern may collect information about members including information contained in the application form and information as to transactions resulting in discounts which will be held in the membership database. The membership database contains the following member information:
    1. Name, address & telephone number(s)
    2. Transaction details associated with the collection of membership program discount
    3. Value of discounts received.
    4. E-mail address
  2. A member may access the information on the member held by Federal Hotel, South Beach Hotel & 8 Knots Tavern by contacting the Federal Hotel, South Beach Hotel & 8 Knots Tavern membership team. If the information is inaccurate or incomplete, the member may advise Federal Hotel, South Beach Hotel & 8 Knots Tavern to update the information or do so online.
  1. Information from the member database will be made available to Federal Hotel, South Beach Hotel & 8 Knots Taverns’ agents involved in administering the membership program including agents producing profile and discount summaries and data processing. Information from the membership database will also be made available to and used by Federal Hotel, South Beach Hotel & 8 Knots Tavern and its agents, for marketing (direct and all other kinds), planning, product development, research and other commercial purposes.
  2. Each member consents and agrees to:
    1. Federal Hotel, South Beach Hotel & 8 Knots Tavern and its agents including Zen Global accessing the information contained in the member database;
    2. The disclosure of any information contained in the member database to Federal Hotel, South Beach Hotel & 8 Knots Tavern , Zen Global and its agents for the purposes set out above; and
    3. The disclosure of any information contained in the member database by Federal Hotel, South Beach Hotel & 8 Knots Tavern , Zen Global or its agents for the purposes referred to above.